We can completely understand how frustrating this can be.
If you're having trouble locating your order confirmation email, we suggest checking your spam/junk folder in the first instance.
If you are still unable to locate your order confirmation email, contact us here with the following information:
Order number or Paypal Invoice Number
First and last name the order was placed under
Email address submitted in the order
Payment method used
The full correct cost of the order
Once we have these details we will look into our internal systems to locate your order and proceed accordingly.